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February 20, 2009

BBC apologises as news website crashes

By tom

Steve Herrmann from the BBC has apologised in an editor’s blog for technical problems on the BBC news website yesterday afternoon.

In his blog, Hermann said: “We’re sorry for this, the site is accessible again now and we are looking into exactly what happened and why as urgently as we can.”

The problem occured at one of the site’s busiest times of day, and was a result of “”a faulty code on a new deployment by the technical team” that meant users were unable to access the site for 20 minutes.

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