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March 19, 2008

Nouse: Counselling service admits breach of trust after releasing over 300 emails

By Dave Lee STD

Raf Sanchez reports on a potentially catastrophic blunder from admin staff at York University:

Minutes after the mistake was made a second email was sent out reading: ‘URGENT PLEASE DELETE LAST EMAIL  (Access to Counselling Building)  Information was included that should not have been sent”. Two hours later the Counselling Service sent out a ‘recall’, designed to delete emails in the recipients’ inbox. However, the recall email also included the 344 addresses in the cc field, revealing all the emails for a second time.

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