ITV West has appointed a "life correspondent" to tackle issues suggested by the programme's viewers.
Ellie Barker, who will start the role later this month, will be told by viewers what stories to cover rather than being lead by a news agenda, according to ITV West.
Barker rejoins ITV West having already worked in the Bristol newsroom as a junior journalist.
Liz Hannam, ITV West Head of News said: "It's great to have Ellie back on team. She has a warm and engaging personality and I'm sure in this new role she will quiqckly establish herself as the viewers champion."